TABLEAU USER TYPES
CREATING COMMUNITIES
AMBASSADOR
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Enabler/ evangelist
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An extension of the Analytics team
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First Point of contact
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Engagement with stakeholders and Business
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Spot talent
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​Logistics and Events Planner
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Development tracker
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Collector of Success Stories and Use Cases
AMBASSADOR ROLE
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Have knowledge of the Business Roadmap, analytics tools available and location of resources (technical & commercial)
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Have business knowledge and cultural awareness
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Take ownership of: booking and managing Analytics events (from site logistics to agenda and speakers organisation)
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Evangelise the analytics roadmap and the new initiatives to the decision makers
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Have as a minimum, conceptual knowledge of the tools available and analytical literacy
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Be in close and regular contact with data champions, organising their technical development as well as of their community
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Keep track of his/her KPIs and of his/her community (their achievements as well)
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Follow-up on events/ initiatives, drive feedback surveys and organise success stories portfolio
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Update the analytics team regularly
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Catch-up frequently with fellow Ambassadors
AMBASSADOR BENEFITS
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Be close to the Analytics team and included on the Business Road map
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Have support and handover of knowledge on how to organise events
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Structured plan with time frames for delivery of your KPIs
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Have opportunity to get involved with the wider Analytics Community
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Have access to external communities, to learn from shared experiences
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Have access to training/ guidance on how to be an Ambassador and excel at this role
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Get access to new releases, beta –products
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Get support from specialists and vendors
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Get a Quarterly Ambassador review/ certification to count towards Professional Development and team Reviews
NURTURING DIGITAL CAPABILITIES
DATA CHAMPION
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Technical support
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Driver of new initiatives
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Develop community of Data Champions
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Aware of new developments
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Certification holder
DATA CHAMPION ROLE
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Be proficient in the chosen analytics tool (Tableau) and hold certifications
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Deliver support and doctor sessions/ office hours to your community
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Develop content and support the community to produce content for the knowledge center in place
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Be aware of the latest product developments
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Be data literate
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Knowledgeable of the business processes, servers and tools used by the business
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Update the analytics team regularly
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Catch-up frequently with fellow Data Champions and Ambassadors
DATA CHAMPION BENEFITS
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Be close to the Analytics team
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Have contact with the vendor/ developers
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Structured training and time allocation to progress
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Have opportunity to get involved with the wider Analytics Community
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Have access to external communities, to learn from shared experiences
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Have access to training / guidance on how to be the best Data Champion I can be
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Get access to new releases, beta –products
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Get support from specialists and vendors
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Get a Quarterly Data Champion review/ certification to count towards Professional Development and team Reviews
CREATOR
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Create data sources
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Creation of analysis, visualisations
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Upload to server content to be shared
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Create analysis by using a local application
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All formatting capabilities
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Bring different data sources together
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Clean and transformation of data
EXPLORER
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Web-based
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Consumes Analysis in browser
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May be able to edit workbooks and reports
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May be able to create new analysis from a previous report
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Connect to a published data source
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​Create ad-hoc analysis at server level
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User of web-edit function