TABLEAU USER TYPES

CREATING COMMUNITIES

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AMBASSADOR

  • Enabler/ evangelist

  • An extension of the Analytics team

  • First Point of contact

  • Engagement with stakeholders and Business 

  • Spot talent

  • ​Logistics and Events Planner

  • Development tracker

  • Collector of Success Stories and Use Cases

AMBASSADOR ROLE

  • Have knowledge of the Business Roadmap, analytics tools available and location of resources (technical & commercial)

  • Have business knowledge and cultural awareness

  • Take ownership of: booking and managing Analytics events (from site logistics to agenda and speakers organisation)

  • Evangelise the analytics roadmap and the new initiatives to the decision makers

  • Have as a minimum, conceptual knowledge of the tools available and analytical literacy

  • Be in close and regular contact with data champions, organising their technical development as well as of their community

  • Keep track of his/her KPIs and of his/her community (their achievements as well)

  • Follow-up on events/ initiatives, drive feedback surveys and organise success stories portfolio

  • Update the analytics team regularly

  • Catch-up frequently with fellow Ambassadors

AMBASSADOR BENEFITS

  • Be close to the Analytics team and included on the Business Road map

  • Have support and handover of knowledge on how to organise events

  • Structured plan with time frames for delivery of your KPIs

  • Have opportunity to get involved with the wider Analytics Community

  • Have access to external communities, to learn from shared experiences

  • Have access to training/ guidance on how to be an Ambassador and excel at this role

  • Get access to new releases, beta –products

  • Get support from specialists and vendors

  • Get a Quarterly Ambassador review/ certification to count towards Professional Development and team Reviews

NURTURING DIGITAL CAPABILITIES

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DATA CHAMPION

  • Technical support

  • Driver of new initiatives

  • Develop community of Data Champions

  • Aware of new developments

  • Certification holder

DATA CHAMPION ROLE

  • Be proficient in the chosen analytics tool (Tableau) and hold certifications

  • Deliver support and doctor sessions/ office hours to your community

  • Develop content and support the community to produce content for the knowledge center in place

  • Be aware of the latest product developments

  • Be data literate

  • Knowledgeable of the business processes, servers and tools used by the business

  • Update the analytics team regularly

  • Catch-up frequently with fellow Data Champions and Ambassadors

DATA CHAMPION BENEFITS

  • Be close to the Analytics team

  • Have contact with the vendor/ developers

  • Structured training and time allocation to progress

  • Have opportunity to get involved with the wider Analytics Community

  • Have access to external communities, to learn from shared experiences

  • Have access to training / guidance on how to be the best Data Champion I can be

  • Get access to new releases, beta –products

  • Get support from specialists and vendors

  • Get a Quarterly Data Champion review/ certification to count towards Professional Development and team Reviews

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CREATOR

  • Create data sources

  • Creation of analysis, visualisations

  • Upload to server content to be shared

  • Create analysis by using a local application 

  • All formatting capabilities

  • Bring different data sources together

  • Clean and transformation of data

EXPLORER

  • Web-based

  • Consumes Analysis in browser

  • May be able to edit workbooks and reports

  • May be able to create new analysis from a previous report

  • Connect to a published data source

  • ​Create ad-hoc analysis at server level

  • User of web-edit function