TECHNICAL . NON- TECHNICAL . HYBRID
TECHNICAL | TABLEAU
Not all the users need the same level of technical skills!
The same software application, can be used differently depending of the business needs.
It may be that only a small group of users will be dedicated to transform the data, create data sources and analysis, whilst others will only consume analysis created for them, or even have a third group that uses the data sources created by others, to create their own analysis.
This will then determine, the number and type of licenses the business will need to acquire.
For example, Tableau provides a model that easily accommodates the different types of analytics needs.
Users that support the analytics team organising initiatives, events and collecting business value stories.
First contact for technical support.
Users that will undergo formal training, setting standards and transferring the correct knowledge.
Users that create analysis for others, upload data sources, want to develop but not going through formal training and certifications.
Users that consume reports, create ad-hoc analysis and web-editor developers.