USER TYPES

TECHNICAL . NON- TECHNICAL . HYBRID

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TECHNICAL | TABLEAU

Not all the users need the same level of technical skills!

The same software application, can be used differently depending of the business needs. 

It may be that only a small group of users will be dedicated to transform the data, create data sources and analysis, whilst others will only consume analysis created for them, or even have a third group that uses the data sources created by others, to create their own analysis.

This will then determine, the number and type of licenses the business will need to acquire.
 

For example, Tableau provides a model that easily accommodates the different types of analytics needs.

COMMUNITY DRIVERS

ambassadors

AMBASSADOR

Analytics Evangelists.

Users that support the analytics team organising initiatives, events and collecting business value stories.

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DATA CHAMPION

First contact for technical support.

Users that will undergo formal training, setting standards and transferring the correct knowledge.

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CREATOR

Users that create analysis for others, upload data sources, want to develop but not going through formal training and certifications.

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EXPLORER

Users that consume reports, create ad-hoc analysis and web-editor developers.